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Mental Capacity Act (MCA)
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Providers of social care need to comply with the......read more

29-Sep-2017Voluntary Sector Meeting by Kent and Medway Sustainability and Transformation Partnership – October The Kent and Medway Sustainability and Transformation Partnership will be hosting a series of events giving Voluntary Sector group..

Assertiveness

Assertiveness

Date: To be confirmed, please see below

Time: 9.30am-12.30pm

Trainer: Dona Evans

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Course Description

Assertiveness training provides individuals with the skills and knowledge to enable them to communicate more confidently and effectively, using assertive behaviour techniques. The course provides participants with the opportunity to work on their own personal and work situations, where they want to be more assertive. Delegates leave the training equipped with some effective, practiced strategies for achieving a more successful outcome.

What you can expect to learn

• What is & isn’t assertiveness,
• Skills needed to be assertive?
• What are the benefits of being an assertive communicator?
• Consider the four Approaches to Communication
• What are Assertive Rights?
• Responding Assertively to Criticism
• Dealing with Destructive Criticism

Course details

Duration

Half Day

Course fees

£22 (Both sectors)

Upcoming Dates

To be confirmed. Please email enquiries@nkts.co.uk if you would like to register your interest and be added to a waiting list

Address:

Medway Voluntary Action 5A New Rd Ave Chatham ME4 6BB

How can I register for this course?

Please ensure you have read our Terms & Conditions before booking onto our courses.
Thank you for choosing NKTS to support your learning and development - we look forward to welcoming you to our training sessions soon.