The aim of this course is to offer team leaders/managers the chance to access and practice the practical skills needed to manage and lead a team of people successfully in a safe environment.
During this Effective Supervision and Appraisal Practice training course, delegates will learn how to manage difficult conversations, identify training needs and celebrate performance reviews,
Managers need to think differently about how these are done. This thought-provoking session turns the traditional view on its head and suggests that, for everyone but new recruits, the most effective method is to encourage people to assess their own performance and to set their own goals.
What you can expect to learn
• Understand the aims of supervision and appraisal
• Setting work objectives
• Active listening
• Dealing with difficulties and difficult behaviour
• Giving criticism
• Good Practice Carrying Out Supervision and Appraisal
£45 (Voluntary & Public Sector) £90 (Private Sector)
15 November 2019
Medway Voluntary Action 5A New Rd Ave Chatham ME4 6BB