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Free Expert Resources & IT Support with AbilityNet

AbilityNet continues its work to provide free expert resources and IT support to older people and people with disabilities of any age.

AbilityNet is an organisation that provides free expert resources and IT support to help disabled and older people use technology.

The UK charity's goal is to create a digital world that is accessible to everyone, and its free services are offered to disabled people of any age, their families, friends, employers, and caregivers.

Free IT Support

AbilityNet provides tech support through a nationwide network of trained volunteers. They offer assistance with everyday technology needs, including:
  • Setting up a new computer, tablet, or smartphone.
  • Resolving technical issues like viruses and error messages.
  • Installing new software or internet connections.
  • Improving digital skills, including using email and social media.
Free Expert Resources

AbilityNet offers a wide range of free online resources, including:
  • My Computer My Way: An award-winning, interactive guide to the accessibility features built into computers, tablets, and smartphones.
  • Factsheets: Free downloadable guides on how technology can help people with specific conditions, such as dyslexia, vision impairment, and arthritis.
  • Webinar library: Access to recordings of free webinars from industry experts on various topics related to disability and technology.
  • Blogs and articles: The latest news and information about digital accessibility and inclusion.
  • Online Assessment Tool: Helps users review what equipment might best meet their specific needs.
Services for Organisations

In addition to free individual support, AbilityNet also works with companies, charities, and public sector organisations to build a more accessible digital world.

Its paid services for organisations include:
  • Digital Accessibility Services: Expert audits, user testing, and consultancy to ensure websites, apps, and other digital services are accessible.
  • Workplace Adjustments: Assessments to ensure disabled employees have the appropriate support and technology to succeed at work.
  • Training: Courses for organisations on how to improve their accessibility skills
AbilityNet is one of the many services now available through the JOY app, designed to connect people with local services easily!

To request help from a volunteer, or for more details about the many services from AbilityNet, you can call their helpline on 0300 180 0028, fill out the home visit request form on their website, or you can contact them by email.