Course Description

Assertiveness training provides individuals with the skills and knowledge to enable them to communicate more confidently and effectively, using assertive behaviour techniques. The course provides participants with the opportunity to work on their own personal and work situations, where they want to be more assertive. Delegates leave the training equipped with some effective, practiced strategies for achieving a more successful outcome.

What you can expect to learn

  • What is & isn't assertiveness
  • Skills needed to be assertive?
  • What are the benefits of being an assertive communicator?
  • Consider the four Approaches to Communication
  • What are Assertive Rights?
  • Responding Assertively to Criticism
  • Dealing with Destructive Criticism

Course Details


Half Day

Course Fees

£22 +VAT (Both sectors)

Upcoming Dates

To enable us to offer low cost and excellent value training, this course is scheduled based on the level of demand. Please email if you would like to register your interest and be added to our on- demand system . As soon as we have the required number of enquiries we will schedule another date and be in contact with the details.


How can I register for this course?

Complete our registration form

Call us on 01634 818 036

Email us at

Please ensure you have read our Terms & Conditions before booking onto our courses. Thank you for choosing NKTS to support your learning and development - we look forward to welcoming you to our training sessions soon.