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Preventing and Managing Challenging Behaviours in the Workplace

Course Description

The prevention and management of violence and aggression is designed for those staff who need to introduce strategies which seek to reduce the risk of challenging and aggressive behaviours through proactive measures which seek to avoid, defuse and manage such behaviours. Furthermore is there a risk managed need to physically intervene to defuse challenging behaviour, staff have the knowledge, understanding and skills to non-restrictive or restrictive holds depending upon the circumstances of the incident.

What you can expect to learn

  • Recognise and reduce risk of challenging behaviour
  • Understand human behaviour (reactions to stress)
  • Develop positive interactions
  • Defusing and resolving conflict skills
  • Signalling non-aggressive through body language
  • Law and legislation
  • Post incident (reporting and welfare support) management

Course Details

Duration

Full Day

Course Fees

£60+VAT (Voluntary & Public Sector) £120+VAT (Private Sector)

Upcoming Dates

To enable us to offer low cost and excellent value training, this course is scheduled based on the level of demand. Please email enquiries@nkts.co.uk if you would like to register your interest and be added to our on- demand system . As soon as we have the required number of enquiries we will schedule another date and be in contact with the details.

Address

How can I register for this course?

Complete our registration form

Call us on 01634 818 036

Email us at enquiries@nkts.co.uk

Please ensure you have read our Terms & Conditions before booking onto our courses. Thank you for choosing NKTS to support your learning and development - we look forward to welcoming you to our training sessions soon.